Answer with Iris
Freemium
HVAC, plumbing, electrical, roofing contractors
A patient cancels at 4pm, your front desk is already gone, and by morning that slot is empty — again. Recupra is a set of autonomous agents that close the operational gaps between a patient booking and a patient retained.
Each agent owns one failure point in the patient journey: an Intake Agent calls back new inquiries within five minutes, a Waitlist Agent fills cancelled slots before they go cold, and a Reactivation Agent reaches dormant patients with personalized outreach tied to their care history. The vendor states pricing is outcome-based — you pay when an agent wins, not per message or per seat, which removes the risk of paying for volume that never converts. Native EHR support covers Healthie out of the box; Athena, DrChrono, Tebra, and others are available on request. The platform is cloud-only with no self-hosted option and no API, so teams needing on-premise deployment or custom integration hooks beyond the listed EHRs will hit a wall fast.
Bottom line: Recupra is a strong fit for a multi-provider clinic hemorrhaging revenue through unfilled slots and no-shows on a supported EHR — it breaks down the moment you need on-premise deployment, a non-listed EHR integration without custom negotiation, or programmatic access to agent activity.
Per slot filled from the waitlist after a cancellation
Per appointment confirmed by the patient
Per inquiry converted to a booked appointment
Per no-show recovered to a rescheduled visit
Per patient rebooked into their next care visit
Per dormant patient brought back into care
Per inbound request resolved without staff involvement
View full pricing on recupra.com →
Pricing may have changed since last verified. Check the official site for current plans.
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Freemium
HVAC, plumbing, electrical, roofing contractors
Paid
Australian service businesses
Revenue doesn’t leave a clinic all at once — it bleeds out through the five or six moments when no one followed up. Recupra maps those moments across the patient journey and assigns an autonomous agent to each one. The Intake Agent handles inbound inquiries the moment they arrive and books within minutes. The Reminder and No-Show Agents work the appointment window. The Follow-Up and Reactivation Agents watch for patients who go quiet mid-care-plan or have been dormant for months. A cross-cutting Admin Agent handles routine inbound calls — hours, insurance questions, reschedules — without pulling staff into the queue. The vendor states setup connects to your EHR in five minutes and requires no migration.
The differentiating architecture here is outcome-based pricing with no platform or setup fees. Most patient-communication tools charge per message or per seat, which means you pay the same whether the outreach converts or doesn’t. Recupra’s model, as stated on the vendor page, means cost is tied to recovered revenue — a meaningful structural difference for clinics evaluating ROI before committing budget. The demo dashboard shows real leaked and recovered revenue figures from a live clinic, so teams can see the dollar gap before activating a single agent.
Recupra fits best at multi-provider practices running on a supported EHR that are losing measurable revenue to appointment gaps rather than to clinical or demand problems. It does not fit teams that need on-premise or self-hosted deployment — the platform is cloud-only with no self-hosted option stated. There is no API, which means teams wanting to pipe agent activity into their own data warehouse, trigger agents from external systems, or build custom workflows around the agents’ outputs have no programmatic path to do so. Custom EHR integrations beyond the listed systems require a conversation with the vendor rather than a self-serve connection.
Native integration is confirmed for Healthie. Athena, DrChrono, Tebra, AdvancedMD, and Jane are listed as available on request. The vendor page does not describe the agent escalation logic in detail beyond stating the Admin Agent escalates only what it cannot resolve — teams with complex triage rules or compliance requirements around escalation should test that boundary in the demo before activating at scale.
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