Recupra
Summary
A patient cancels at 4pm, your front desk is already gone, and by morning that slot is empty — again. Recupra is a set of autonomous agents that close the operational gaps between a patient booking and a patient retained.
Each agent owns one failure point in the patient journey: an Intake Agent calls back new inquiries within five minutes, a Waitlist Agent fills cancelled slots before they go cold, and a Reactivation Agent reaches dormant patients with personalized outreach tied to their care history. The vendor states pricing is outcome-based — you pay when an agent wins, not per message or per seat, which removes the risk of paying for volume that never converts. Native EHR support covers Healthie out of the box; Athena, DrChrono, Tebra, and others are available on request. The platform is cloud-only with no self-hosted option and no API, so teams needing on-premise deployment or custom integration hooks beyond the listed EHRs will hit a wall fast.
Bottom line: Recupra is a strong fit for a multi-provider clinic hemorrhaging revenue through unfilled slots and no-shows on a supported EHR — it breaks down the moment you need on-premise deployment, a non-listed EHR integration without custom negotiation, or programmatic access to agent activity.
Pricing Plans
Usage-BasedLast verified 1 week agoWaitlist Agent
Per slot filled from the waitlist after a cancellation
- $25 per slot filled
Reminder Agent
Per appointment confirmed by the patient
- $5 per confirmed appointment
Intake Agent
Per inquiry converted to a booked appointment
- $30 per booking
No-Show Agent
Per no-show recovered to a rescheduled visit
- $25 per recovered no-show
Follow-Up Agent
Per patient rebooked into their next care visit
- $20 per rebooking
Reactivation Agent
Per dormant patient brought back into care
- $40 per patient
Admin Agent
Per inbound request resolved without staff involvement
- $3 per resolved request
View full pricing on recupra.com →
Pricing may have changed since last verified. Check the official site for current plans.
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Pros
Sign in to edit- Outcome-based pricing with no platform or setup fees, so the clinic's cost is tied to revenue actually recovered rather than to message volume that may never convert.
- Waitlist Agent fills cancelled slots autonomously — the vendor states an empty slot becomes a booked appointment in 12 minutes, which means the revenue window a cancelled 4pm appointment creates doesn't close overnight.
- Each agent is scoped to a single failure point in the patient journey, so activating one doesn't require reconfiguring others — teams can start with their highest-leak stage and expand.
- EHR-first architecture with native Healthie support and additional systems available on request, which means the agents are working from live schedule and patient data rather than a siloed contact list.
- Pre-activation revenue leak analysis from real EHR data, so teams see the specific dollar exposure at each stage before committing to any agent — removing the guesswork from the ROI case.
Cons
Sign in to edit- No API is available, so teams wanting to log agent activity in their own analytics stack, trigger agents from external events, or connect agent outcomes to internal reporting pipelines have no path to do so — they accept the vendor's reporting surface or instrument nothing.
- Cloud-only with no self-hosted option: practices with on-premise data requirements or health system IT policies that prohibit third-party cloud access to EHR data cannot deploy this regardless of feature fit.
- EHR coverage beyond Healthie requires a vendor conversation rather than a self-serve connection — clinics on a system not listed (or using a custom EHR build) face integration timelines that aren't defined on the vendor page, and teams on a deadline switch to a competitor with a pre-built connector for their stack.
- The agent escalation logic for the Admin Agent is described only as escalating 'what it can't resolve' — clinics with defined compliance rules around who handles specific inquiry types (e.g., insurance disputes, clinical questions) cannot inspect or configure that boundary from the vendor page, which surfaces as a risk in regulated or audit-heavy environments.
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About
- Platforms
- Web SaaS
- API Available
- No
- Self-Hosted
- No
- Last Updated
- 2026-06-25T12:41:05.521Z
Best For
Who it's for
- Multi-provider clinics losing revenue to operational gaps
- Practices seeking outcome-based automation rather than per-message fees
- Clinics using Healthie, Athena, DrChrono or similar EHRs
- Teams wanting to measure exact revenue impact before committing
What it does well
- Filling cancelled appointment slots from waitlists
- Reducing no-show rates through proactive outreach
- Re-engaging patients who drift after initial visits
- Reactivating dormant patients with positive care history
- Handling routine inbound patient inquiries without staff
Integrations
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Frequently Asked Questions
- Is Recupra free?
- Recupra is a paid tool. No permanent free tier is offered.
- Is Recupra open source?
- No — Recupra is a closed-source tool. Source code is not publicly available.
- What platforms does Recupra support?
- Recupra is available on: Web SaaS.
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Curated lists that include this category
Revenue doesn’t leave a clinic all at once — it bleeds out through the five or six moments when no one followed up. Recupra maps those moments across the patient journey and assigns an autonomous agent to each one. The Intake Agent handles inbound inquiries the moment they arrive and books within minutes. The Reminder and No-Show Agents work the appointment window. The Follow-Up and Reactivation Agents watch for patients who go quiet mid-care-plan or have been dormant for months. A cross-cutting Admin Agent handles routine inbound calls — hours, insurance questions, reschedules — without pulling staff into the queue. The vendor states setup connects to your EHR in five minutes and requires no migration.
The differentiating architecture here is outcome-based pricing with no platform or setup fees. Most patient-communication tools charge per message or per seat, which means you pay the same whether the outreach converts or doesn’t. Recupra’s model, as stated on the vendor page, means cost is tied to recovered revenue — a meaningful structural difference for clinics evaluating ROI before committing budget. The demo dashboard shows real leaked and recovered revenue figures from a live clinic, so teams can see the dollar gap before activating a single agent.
Recupra fits best at multi-provider practices running on a supported EHR that are losing measurable revenue to appointment gaps rather than to clinical or demand problems. It does not fit teams that need on-premise or self-hosted deployment — the platform is cloud-only with no self-hosted option stated. There is no API, which means teams wanting to pipe agent activity into their own data warehouse, trigger agents from external systems, or build custom workflows around the agents’ outputs have no programmatic path to do so. Custom EHR integrations beyond the listed systems require a conversation with the vendor rather than a self-serve connection.
Native integration is confirmed for Healthie. Athena, DrChrono, Tebra, AdvancedMD, and Jane are listed as available on request. The vendor page does not describe the agent escalation logic in detail beyond stating the Admin Agent escalates only what it cannot resolve — teams with complex triage rules or compliance requirements around escalation should test that boundary in the demo before activating at scale.