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Freemium
Developers integrating AI agents into task workflows
Breeze Customer Agent
FreemiumAPIAgentic
HubSpot's embedded AI agent that handles customer conversations and ticket resolution directly within your CRM, charging only when it actually resolves something.
$0.50 per resolved conversation (outcome-based); requires Professional ($800/mo+) or Enterprise ($3,600/mo+) subscription · Free tier available with limited features · Checked Jun 11, 2026
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Summary
Breeze Customer Agent sits inside HubSpot and routes incoming support and sales inquiries to an AI agent that can read your knowledge base, access customer history, and resolve issues or qualify leads without human touch. It operates across email, chat, and other channels, escalating when needed and learning from your company's specific data. The pricing model—$0.50 per resolved conversation—means you pay only for outcomes, not capacity. The catch: you need HubSpot Professional or Enterprise ($500+/month minimum), plus a $3,000 onboarding fee, which floors the total cost of entry and locks you into the HubSpot ecosystem.
Bottom line: *Use this if your support volume is high, repetitive, and your CRM is already HubSpot. Skip it if you're on a tight HubSpot budget or need flexibility across multiple platforms.*
Pricing Plans
Usage-BasedLast verified 5 months ago- Price
- $0.50 per resolved conversation (outcome-based); requires Professional ($800/mo+) or Enterprise ($3,600/mo+) subscription
- Free Tier
- Free tier available with limited features
Free
Free
Free tools with basic features
- Free for up to 2 users
- No credit card required
Starter
$7per month
Essential marketing, sales, service, content, and data management software
- Starts at $7/mo/seat
- 500 HubSpot Credits
- 1,000 marketing contacts
- Free tools with increased limits
Professional
$800per month
$890/yr Save 91%
For marketing teams who want to effectively run omni-channel campaigns, automation, and reporting
- Includes 3 Core Seats
- Additional Core Seats start at $45/mo
- 3,000 HubSpot Credits
- 2,000 marketing contacts
Enterprise
$3,600per month
For marketing organizations seeking power, flexibility, and governance
- Includes 5 Core Seats
- Additional Core Seats start at $75/mo
- 5,000 HubSpot Credits
- 10,000 marketing contacts
View full pricing on hubspot.com →
Pricing may have changed since last verified. Check the official site for current plans.
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Pros
- Integrated directly into HubSpot CRM with full customer context access
- Outcome-based pricing ($0.50 per resolved conversation) reduces financial risk
- Operates autonomously across multiple channels with human guardrails and escalation
- Learns from company-specific knowledge (websites, PDFs, knowledge bases, CRM data)
- Achieves high resolution rates (60-70% of conversations) with 39% faster resolution vs. manual handling
Cons
- Requires Professional or Enterprise HubSpot subscription; no access on Free or Starter plans
- Mandatory onboarding fees ($3,000 Professional, $7,000 Enterprise) on top of subscription
- Shared credit pool with other Breeze agents can create competition for budget across teams
About
- Platforms
- Web, SaaS (cloud-only within HubSpot platform)
- Languages
- All HubSpot-supported languages
- API Available
- Yes
- Self-Hosted
- No
- Last Updated
- April 23, 2026
Best For
Who it's for
- Support teams handling high-volume repetitive inquiries
- Sales teams qualifying inbound leads
- Companies with mature knowledge bases and CRM data
- Businesses seeking to reduce tier-1 support headcount
- Organizations requiring compliance and transparency in AI decisions
What it does well
- 24/7 automated customer support ticket resolution
- Lead qualification and sales question answering
- Invoice and billing inquiry handling
- Meeting booking and scheduling
- Knowledge base gap identification and article drafting
Integrations
Compare Breeze Customer Agent
Frequently Asked Questions
- Is Breeze Customer Agent free?
- Breeze Customer Agent offers a free option alongside paid upgrades. Pricing: $0.50 per resolved conversation (outcome-based); requires Professional ($800/mo+) or Enterprise ($3,600/mo+) subscription. Check the current allowances and terms before choosing a plan.
- Does Breeze Customer Agent have an API?
- Yes. Breeze Customer Agent exposes a developer API. See the official documentation at https://hubspot.com for details.
- When was Breeze Customer Agent released?
- Breeze Customer Agent was first released in 2024.
- What platforms does Breeze Customer Agent support?
- Breeze Customer Agent is available on: Web, SaaS (cloud-only within HubSpot platform).
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HubSpot's embedded AI agent that handles customer conversations and ticket resolution directly within your CRM, charging only when it actually resolves something.
Breeze Customer Agent sits inside HubSpot and routes incoming support and sales inquiries to an AI agent that can read your knowledge base, access customer history, and resolve issues or qualify leads without human touch. It operates across email, chat, and other channels, escalating when needed and learning from your company's specific data. The pricing model—$0.50 per resolved conversation—means you pay only for outcomes, not capacity. The catch: you need HubSpot Professional or Enterprise ($500+/month minimum), plus a $3,000 onboarding fee, which floors the total cost of entry and locks you into the HubSpot ecosystem.
*Use this if your support volume is high, repetitive, and your CRM is already HubSpot. Skip it if you're on a tight HubSpot budget or need flexibility across multiple platforms.*
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