Fathom sits in the crowded meeting-intelligence space alongside Gong and Otter, but positions itself as a passive capture tool rather than a coaching platform. It records video calls across Zoom, Teams, and Google Meet, then generates summaries and action items automatically—users report reclaiming roughly 38 minutes per meeting. The free tier is genuinely unlimited for one user; paid plans scale to enterprise teams with shared visibility. The main friction: exact pricing isn't listed on the homepage, forcing a sales conversation to know costs. Language support and international availability remain unclear from public-facing materials, a notable gap for global teams.