ConvoBrains Activate

The platform scores every call, email, and chat against custom scorecards — no sampling, no manual review queue — and surfaces issues with an assigned owner and a tracked fix. Sales leaders get rep-level breakdowns of objection handling and competitor mentions; support leads get instant pass/fail compliance flags. The integration layer connects to 100+ CRMs, dialers, and support tools, so the data pipeline is configured without custom engineering. Where it strains: teams that need to act on insights autonomously, trigger follow-up workflows, or build branching logic off scored outputs will find the platform surfaces the signal but stops short of acting on it. You still decide what to do next.