Voker is a passive observability platform for conversational AI agents: it ingests chat session data, surfaces frustration patterns and knowledge gaps, and ties agent behavior to downstream metrics like conversion and retention. The self-hosted deployment path means your conversation data stays on your infrastructure — a hard requirement for many enterprise teams that competing SaaS observability tools cannot meet. The platform targets teams running at least 1,000 monthly sessions; below that threshold the pattern-detection signal is thin and the tooling is underutilized. Non-engineering teams can query agent insights without filing a ticket, which removes the bottleneck between product decisions and session data. Note: the scraped page content did not match Voker's product — factual claims here are drawn from the structured tool data provided.