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AWMZA

PaidAPI

A customer messages your WhatsApp at 11pm asking if you're open Sunday — and either you're awake to answer it or you lose the booking. AWMZA exists for that gap.

From 19 EUR/month

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Summary

The tool connects to a WhatsApp number and answers inbound messages using an AI trained on your business details: hours, prices, menu items, booking slots. The vendor states reply time of three seconds and 99.9% uptime, with every conversation visible to you so you can step in when the AI misses something. Voice messages are handled too. The ceiling appears at the message cap on lower tiers — teams with high-volume inbound traffic hit the 1,000-message monthly limit and either upgrade or start rationing. There is no branching logic, no multi-step task automation; this is a responsive chatbot, not an agent that acts on its own initiative.

Bottom line: Right tool for a restaurant or salon that wants WhatsApp covered overnight without hiring staff — wrong tool the moment you need the bot to query your inventory system, update a CRM, or route conversations based on what the customer said.

Pricing Plans

Subscription
Price
From 19 EUR/month

Trial

Free

7 days, 1 number, 100 messages, basic AI

  • 7-day access
  • Basic replies

Base

$19per month

1 number, 1000 messages/month, smart AI

  • 1000 messages
  • Smart replies

Pro

$79per month

1 number, unlimited, advanced AI + voice

  • Unlimited messages
  • Voice support
  • Priority support

Business

$199per month

3 numbers, unlimited, bookings and orders

  • 3 numbers
  • Dedicated support
  • Advanced features

View full pricing on awmza.com →

Pricing may have changed since last verified. Check the official site for current plans.

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Pros

  • Covers WhatsApp 24 hours including nights and weekends without staffing, so a booking request at midnight gets confirmed rather than ignored until morning.
  • Voice message handling is included, so customers who send audio instead of text still get a reply — without this, voice messages sit unanswered until someone manually listens.
  • 14-language support means a multilingual customer base gets responses in their language without you building separate flows for each language.
  • Every conversation is visible and you can step in at any point, so you are not flying blind or trusting the AI on edge cases that need a human answer.
  • WhatsApp Business API connection option is available for higher-volume operations, so scaling up does not require switching to a different tool or losing message history.

Cons

  • The 1,000-message monthly cap on the entry-level paid tier is a hard wall for any business with real inbound volume — a busy restaurant during a holiday weekend can burn through that in days, forcing an immediate tier upgrade or message queuing that leaves customers waiting.
  • There is no native integration with booking systems, CRMs, or inventory databases described on the vendor page, which means the bot can confirm a table verbally but cannot actually write to your reservation system — someone still has to reconcile manually, which defeats the automation promise for teams with existing scheduling software.
  • The tool handles reactive responses only and has no ability to initiate outreach, segment contacts, or run multi-step workflows — teams that need to send order updates, appointment reminders, or follow-up sequences will find this insufficient and move to a WhatsApp Business Platform provider with campaign and broadcast capabilities.

About

Platforms
Web, WhatsApp
API Available
Yes
Self-Hosted
No
Last Updated
September 29, 2026

Best For

Who it's for

  • Small businesses using WhatsApp for sales
  • Service providers needing instant replies
  • Teams wanting oversight without constant monitoring

What it does well

  • 24/7 WhatsApp customer support for shops and restaurants
  • Automated booking and order handling
  • Multilingual responses to product and pricing questions

Integrations

WhatsAppGoogle ReviewsStripePayPal

Frequently Asked Questions

Is AWMZA free?
AWMZA is a paid tool (From 19 EUR/month). A 7-day free trial is available.
Does AWMZA have an API?
Yes. AWMZA exposes a developer API. See the official documentation at https://awmza.com for details.
What platforms does AWMZA support?
AWMZA is available on: Web, WhatsApp.

Late-night WhatsApp inquiries that slip away

A customer messages your WhatsApp at 11pm asking if you’re open Sunday — and either you’re awake to answer it or you lose the booking. AWMZA exists for that gap.

How it works

The tool connects to a WhatsApp number and answers inbound messages using an AI trained on your business details: hours, prices, menu items, booking slots. The vendor states reply time of three seconds and 99.9% uptime, with every conversation visible to you so you can step in when the AI misses something. Voice messages are handled too. It supports 24/7 WhatsApp customer support for shops and restaurants, automated booking and order handling, and multilingual responses to product and pricing questions.

Limitations to consider

The ceiling appears at the message cap on lower tiers — teams with high-volume inbound traffic hit the 1,000-message monthly limit and either upgrade or start rationing. There is no branching logic, no multi-step task automation; this is a responsive chatbot. There is no native integration with booking systems, CRMs, or inventory databases described on the vendor page, which means the bot can confirm a table verbally but cannot actually write to your reservation system.

Who it is for / who should skip it

Best for small businesses using WhatsApp for sales, service providers needing instant replies, and teams wanting oversight without constant monitoring. It covers WhatsApp 24 hours including nights and weekends, handles voice messages, provides 14-language support, and lets you view every conversation to step in. Skip it if inbound volume exceeds the entry-level cap quickly or if you need native integrations with booking systems or CRMs, as manual reconciliation remains necessary. AWMZA delivers responsive replies on WhatsApp without staffing nights and weekends.

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