Tow Deputy
Summary
You're under a car at 2 AM and your phone rings — the call goes to voicemail, the driver calls the next shop in 90 seconds, and you never know it happened. Tow Deputy exists to close that gap.
Built exclusively for towing and roadside operators, Tow Deputy answers every inbound call in under two seconds, classifies the job type, quotes from your configured rate card — including zone-based and after-hours fees — and dispatches the closest driver by SMS and a driver web app. Deposit collection via SMS payment link is available on higher-tier paid plans. Where it breaks: Tow Deputy does not sync natively with Towbook or Omadi — the vendor states you enter the job into your dispatch software manually after receiving the SMS summary. Operators running high call volume still carry that data-entry overhead, and any team that needs live two-way sync with existing dispatch software is working around a gap the tool does not yet close.
Bottom line: For a one-truck owner-operator who loses jobs every time they're on a hook, this pays for itself on the first recovered call — but teams requiring live integration with Towbook or Omadi will be copy-pasting job details by hand until native sync ships.
Pricing Plans
Subscription- Price
- $99/mo starting
Starter
Basic AI dispatching for owner-operators
- 24/7 call answering
- Exact price quoting
- SMS summaries
Growth
Advanced features for small fleets including Smart Deposits
- Smart Deposits
- Simultaneous call handling
- Driver web app alerts
View full pricing on towdeputy.com →
Pricing may have changed since last verified. Check the official site for current plans.
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Pros
Sign in to edit- Answers every inbound call in under two seconds regardless of time or call volume, which means jobs that would have gone to voicemail — and then to a competitor — get quoted and dispatched instead.
- Quotes your exact rate card live on the call, including zone-based fees and after-hours rates, so callers get the real number and drivers collect what was agreed rather than renegotiating at the scene.
- Handles simultaneous calls during peak windows, so a busy office line during a storm or accident surge does not send overflow callers to the next listing.
- SMS deposit collection via payment link is available on higher-tier paid plans, which means drivers can roll knowing payment intent is confirmed rather than chasing down callers after the job.
- Classifies and escalates non-job calls — impound inquiries, city official calls, junk-car sellers — without putting them through the quote flow, so your attention goes to billable work.
Cons
Sign in to edit- No native sync with Towbook or Omadi: every job Tow Deputy answers must be manually keyed into your dispatch software after you receive the SMS summary. For operators running high daily call volume, this is a permanent recurring data-entry task — not a temporary gap. Teams that need jobs to appear automatically inside their dispatch platform will hit this wall on day one and either accept the manual step or look at tools that offer direct integration.
- No API access and no self-hosted option, which means operators with custom-built dispatch systems or internal tooling cannot route job data programmatically. There is no workaround short of reading the SMS and re-entering — at which point the automation benefit shrinks to call answering only.
- Deposit collection is a paid-only feature, so owner-operators on the entry-level tier who want to collect payment intent before rolling a truck must upgrade or handle deposits separately after the call.
- The system is designed exclusively for towing and roadside calls from the public — it does not manage outbound driver coordination beyond SMS alerts. Fleets that need active route management, ETAs pushed to customers, or driver tracking visible to dispatchers are outside what this product covers and will need a separate dispatch layer regardless of tier.
About
- Platforms
- Web dashboard, Phone (SMS)
- API Available
- No
- Self-Hosted
- No
- Last Updated
- 2026-09-20T14:59:22.895Z
Best For
Who it's for
- One-truck owner-operators
- Small towing fleets (2-10 trucks)
- Roadside assistance operators
- Companies seeking to reduce missed calls
What it does well
- 24/7 call answering and job quoting for towing companies
- Dispatching drivers for tows and roadside services
- Collecting deposits via SMS payment links
- Handling simultaneous calls during peak times
Integrations
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Sign Up to ContributeFrequently Asked Questions
- Is Tow Deputy free?
- Tow Deputy is a paid tool ($99/mo starting). A 14-day free trial is available.
- Is Tow Deputy open source?
- No — Tow Deputy is a closed-source tool. Source code is not publicly available.
- What platforms does Tow Deputy support?
- Tow Deputy is available on: Web dashboard, Phone (SMS).
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Curated lists that include this category
Missed calls at 2 AM send jobs to the next shop
You’re under a car and the phone rings. The call hits voicemail, the driver calls the next towing company in 90 seconds, and the job is gone. Tow Deputy answers every inbound call in under two seconds, classifies the job type, quotes from your configured rate card including zone-based and after-hours fees, then dispatches the closest driver by SMS and a driver web app. Deposit collection via SMS payment link is available on higher-tier paid plans.
Where it breaks
The vendor states Tow Deputy does not sync natively with Towbook or Omadi. You enter the job into your dispatch software manually after receiving the SMS summary. No API access and no self-hosted option are offered. Operators running high call volume still carry that recurring data-entry task.
Who it is for / who should skip it
Best for one-truck owner-operators, small towing fleets of 2-10 trucks, roadside assistance operators, and companies that want to reduce missed calls. Skip it if you need native sync with Towbook or Omadi or if you run custom dispatch systems that require API routing.