Duefy
Summary
Chasing overdue invoices manually means writing the same follow-up email for the fifth time this month, second-guessing the tone, and still not knowing if the client saw it — Duefy exists to remove you from that loop entirely.
Duefy ingests invoices via CSV, PDF, photo, or forwarded email, then runs a fixed escalation sequence — friendly reminder, day-of nudge, one-week follow-up, two-week final — with tone tuned per client by Claude AI. Reply detection surfaces promises and disputes so they don't get buried in your inbox. The dashboard gives live visibility into outstanding balances and payment events. The ceiling appears when you need branching logic beyond the preset schedule: custom escalation paths, CRM sync, or programmatic access are not described in the vendor's current page, and there is no self-hosted or API option documented.
Bottom line: Pick Duefy if you are a freelancer or small AR team who wants automated, personalized reminders running without daily babysitting — but expect to hit a wall if your collection workflow needs custom escalation rules, external CRM hooks, or anything the four-step preset schedule cannot express.
Pricing Plans
SubscriptionLast verified 2 weeks ago- Price
- $19/mo
- Free Tier
- 14-day free trial on all plans, full Pro access
Solo
Complete automated collection for solo operators
- Unlimited invoices
- Unlimited reminder sequences
- Custom email templates
- Email open & click tracking
- CSV & Excel import
- Bank reconciliation manual statement upload
- PDF / photo / email / WhatsApp import AI-extracted u00b7 50/mo
- Duefy Pay Page Apple Pay / Google Pay
- Client payment portal
- Reports Lite DSO u00b7 AR aging u00b7 expected cash
- Gmail / Outlook sent-folder watch
- 1 accounting integration manual import u00b7 10 syncs/mo
- Basic AI reply detection
- A/B subject testing
- Payment plan requests
- Recurring invoices
- Data export anytime
Pro
Collect more u00b7 see more u00b7 brand it u00b7 connect it
- Unlimited invoices
- Unlimited reminder sequences
- Custom email templates
- Email open & click tracking
- CSV & Excel import
- Bank reconciliation + automatic bank feed
- PDF / photo / email / WhatsApp import AI-extracted u00b7 unlimited
- Duefy Pay Page Apple Pay / Google Pay
- Client payment portal
- Reports Lite DSO u00b7 AR aging u00b7 expected cash
- Gmail / Outlook sent-folder watch
- Accounting integrations hourly sync u00b7 unlimited
- Basic AI reply detection
- A/B subject testing
- Payment plan requests
- Recurring invoices
- Data export anytime
- AI-optimized reminders
- Advanced AI reply handling
- Recovery Workbench
- Collections Playbooks
- AI client risk scoring
- Client health profiles
- AI financial assistant
- Autopay for repeat clients
- Payment Plan Plus policy, approvals & calendar
- SMS reminders
- Late fees & early discounts
- Advanced reports deep trends u00b7 export
- Recovery Intelligence report
- Payment write-back
- Integration Sync Plus
- Portal Plus, branding & custom sending domain
- Priority support
Team
People, permissions, audit, and API
- Unlimited invoices
- Unlimited reminder sequences
- Custom email templates
- Email open & click tracking
- CSV & Excel import
- Bank reconciliation + automatic bank feed
- PDF / photo / email / WhatsApp import AI-extracted u00b7 unlimited
- Duefy Pay Page Apple Pay / Google Pay
- Client payment portal
- Reports Lite DSO u00b7 AR aging u00b7 expected cash
- Gmail / Outlook sent-folder watch
- Accounting integrations hourly sync u00b7 unlimited
- Basic AI reply detection
- A/B subject testing
- Payment plan requests
- Recurring invoices
- Data export anytime
- AI-optimized reminders
- Advanced AI reply handling
- Recovery Workbench
- Collections Playbooks
- AI client risk scoring
- Client health profiles
- AI financial assistant
- Autopay for repeat clients
- Payment Plan Plus policy, approvals & calendar
- SMS reminders
- Late fees & early discounts
- Advanced reports deep trends u00b7 export
- Recovery Intelligence report
- Payment write-back
- Integration Sync Plus
- Portal Plus, branding & custom sending domain
- Priority support
- 5 team seats included
- Role-based permissions
- Task assignment
- Internal notes & audit log
- Multi-organization management
- REST API access
- Dedicated support
- Extra seats from $10/seat/mo
- Extra orgs from $19/org/mo
View full pricing on duefy.ai →
Pricing may have changed since last verified. Check the official site for current plans.
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Pros
Sign in to edit- AI-personalized email copy per client, so reminders read as individual messages rather than obvious templates — which is what gets ignored and generates disputes about tone.
- Four-stage escalation runs and self-adjusts without manual scheduling, so a team processing dozens of invoices monthly does not spend hours triaging who to chase next.
- Reply detection surfaces promises and disputes automatically, which means a client saying 'will pay Friday' does not get lost and a dispute does not quietly age past the point of recovery.
- Multi-format invoice ingestion — CSV, PDF, photo, email, WhatsApp — so data entry does not become a second job before the automation can even start.
- Payment event stops the reminder sequence instantly, so clients who paid do not receive a follow-up that damages the relationship.
Cons
Sign in to edit- The escalation schedule is fixed at four preset intervals — three days before, day-of, seven days after, fourteen days after. Teams with clients who need a different cadence (a 30-day net client versus a seven-day freelance client) have no documented way to configure separate tracks, which means the tool either over-chases or under-chases depending on the segment.
- Advanced reply handling — recommended next steps, high-risk flagging — is a paid-only feature. Teams evaluating on the free tier will see promise detection surface but get no guidance on what to do with it, which distorts the evaluation.
- No API and no self-hosted option are documented anywhere on the vendor page. Teams that need to feed invoice data from an accounting system programmatically, push payment events into a CRM, or embed this logic inside a broader product will find no documented integration path — at that point they are looking at purpose-built AR platforms like Chaser or YayPay that expose APIs and accounting-system connectors.
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About
- API Available
- No
- Self-Hosted
- No
- Last Updated
- 2026-06-30T09:45:36.855Z
Best For
Who it's for
- Freelancers and small businesses with manual invoicing
- Teams handling accounts receivable recovery
- Users wanting AI-optimized reminder timing
What it does well
- Automate follow-up emails for overdue invoices
- Detect client promises or disputes in replies
- Score client payment risk and prioritize chasing
- Forecast cash flow from invoice data
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Frequently Asked Questions
- Is Duefy free?
- Duefy has a permanent free tier alongside paid upgrades (paid plans from $19/mo). You can keep using a baseline version indefinitely without paying.
- Is Duefy open source?
- No — Duefy is a closed-source tool. Source code is not publicly available.
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Curated lists that include this category
Manual invoice follow-up fails in two specific ways: the message sounds like a form letter, and nothing happens when the client actually replies. Duefy addresses both. You upload invoices in bulk or one at a time — CSV, Excel, PDF, photo, email, or WhatsApp — and the tool auto-builds client records and schedules four outbound reminders at preset intervals. Emails send from your company name, not a generic address, and tone escalates from friendly to firm to final without you touching anything. When payment lands, reminders stop automatically.
The differentiating feature is reply intelligence. The vendor describes detection of payment promises, disputes, cash-flow difficulty, and blockers surfaced directly in the dashboard — so a reply saying ‘will pay Friday’ does not disappear into your inbox unread. The paid-only tier adds recommended next actions and early flagging of high-risk situations, which means basic promise detection is available on the entry tier but judgment-layer guidance is paywalled.
Duefy fits freelancers and small accounts-receivable teams who run a high volume of similar invoices and want follow-up to run on autopilot. It breaks down when the collection workflow needs to branch — different escalation paths for different client segments, rules triggered by reply content, or integration with an external CRM or accounting platform. No API, no self-hosted option, and no programmatic access are documented anywhere on the vendor page, so teams that need to embed this logic into a larger stack will have no documented path to do so.