Answer with Iris
Freemium
HVAC, plumbing, electrical, roofing contractors
Property managers running more than a handful of units eventually hit the same wall: leads come in at midnight, maintenance tickets pile up unanswered, and social channels go dark because nobody has time. Maya is a purpose-built AI agent for property management that runs the front-desk, maintenance triage, tenant portal, and social calendar in a single continuous loop.
Maya operates across three distinct portals — a public-facing chat for prospects, an admin cockpit for managers, and a scoped tenant portal — so each audience gets a filtered view without a separate product to maintain. The lead pipeline runs from embedded website chat through visit booking, SMS confirmation, and inbox staging, which means your vacancy at midnight gets the same handling as one at noon. Maintenance requests flow from tenant report through contractor scheduling to completion tracking without a manager in the middle. The social feature drafts posts in a selectable tone and holds them for approval before publishing, so you stay in the loop. Pricing is fully custom with no public tiers, which makes budget estimation impossible before a sales call.
Bottom line: Maya fits a property management company running multiple buildings that needs 24/7 lead and tenant coverage without hiring overnight staff — it breaks down when you need API access to wire it into an existing property management stack, because no public API is available.
Find your fit
More options in Customer Support / Helpdesk. Compare pricing, platforms, and features side by side.
Freemium
HVAC, plumbing, electrical, roofing contractors
Paid
Australian service businesses
Most property management software puts the work back on the manager: tenants submit tickets, leads fill forms, and someone still has to read, triage, and respond. Maya reverses that by deploying an AI agent — branded as a concierge — that handles lead qualification, visit scheduling, lease credential creation, maintenance triage, contractor coordination, social drafting, and review replies in a continuous 24/7 loop. The three portals (public site, admin cockpit, tenant portal) share a single AI brain but surface role-scoped information: a prospect sees available units; a tenant sees their lease and open maintenance ticket; a manager sees the full portfolio dashboard.
The differentiating feature is the knowledge hierarchy Maya calls five scopes — Global, Public, Tenant, Building, Unit — which means responses are grounded in actual database records and role-gated access rather than generated from open-ended prompts. The vendor page states explicitly that Maya returns real database values and rejects hallucinated estimates, which addresses the core failure mode of AI chat tools that confidently invent rent figures or availability.
Maya fits operators managing multiple buildings who need multilingual coverage (the vendor states 10+ languages) and who accept a fully managed, hosted product. It does not fit teams that need to integrate Maya into an existing property management platform via API — no API is available, so data exchange requires working inside Maya’s own portals. Teams with a strong existing tech stack and a need to pull Maya’s data into other systems will hit that boundary quickly and likely move toward a competitor that exposes webhook or API endpoints.
The Lead Scanner feature — which scrapes Facebook Groups, Facebook Marketplace, and Kijiji for renters matching open vacancies — is a notable outbound layer that most competing property AI tools omit. Social publishing requires a manager approval step before posts go live, so the automation does not bypass human sign-off on public-facing content.
Sign in to rate this tool or suggest an edit.